Privacy Policy
We respect your privacy and are committed to handling information you share through our website responsibly.
1. Introduction
This Privacy Policy explains how Olive Health & Wellness Clinic (“Olive,” “we,” “our,” or “us”) may collect, use, disclose, and protect information when you visit our website, contact the clinic, or use website features that direct you to third-party services.
By using this website, you acknowledge the practices described in this Privacy Policy.
2. Information We May Collect
Depending on how you interact with the website, we may receive information such as:
- Your name, email address, telephone number, and other contact information that you voluntarily provide.
- Information you submit through website contact forms or other inquiry forms.
- Information related to an appointment request when you choose to access our online scheduling platform.
- Technical information such as browser type, device type, IP address, referring website, pages visited, and approximate usage information.
- Cookie and similar technology information, depending on the cookies and website tools you choose to allow.
3. Health and Medical Information
Please do not use ordinary website contact forms, standard email, or other unsecured website features to send sensitive medical information unless you have been specifically instructed to do so through an appropriate secure system.
Appointment scheduling and certain patient-related communications may occur through separate secure systems or third-party patient portals.
Important: This website Privacy Policy is not intended to replace any Notice of Privacy Practices that may apply to protected health information handled in connection with your medical care.
4. How We May Use Information
Information collected through the website may be used to:
- Respond to questions, inquiries, or requests.
- Help visitors connect with appropriate clinic services.
- Facilitate appointment scheduling.
- Operate, maintain, secure, and improve the website.
- Understand how visitors use the website.
- Communicate information about clinic services, updates, or offers when permitted.
- Comply with applicable legal or regulatory obligations.
5. Online Appointment Booking
When you select a booking or appointment link on this website, you may be directed to a third-party patient scheduling platform.
Information submitted through that platform is subject to the privacy, security, and data-handling practices of that service in addition to any applicable clinic policies.
We encourage you to review the privacy information presented by any third-party service before submitting personal information.
6. Third-Party Services
Our website may contain links to or integrate with third-party services, including services used for:
- Appointment scheduling
- Website hosting
- Analytics
- Maps and directions
- Email or form processing
- Cookie consent management
We are not responsible for the independent privacy practices of third-party websites or services.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functions, remember preferences, improve performance, or understand website usage.
Where available, you may manage certain cookie choices through the website’s cookie settings control.
You may also adjust cookie settings through your web browser. Disabling some cookies may affect certain website features.
8. When Information May Be Shared
We do not sell personal information to advertisers.
Information may be shared when reasonably necessary with:
- Service providers who support website operations, scheduling, communications, or technology.
- Professional advisers where appropriate.
- Government authorities or other parties when required by law.
- Other parties when necessary to protect the rights, safety, security, or property of the clinic, patients, website users, or others.
9. Information Security
We use reasonable administrative, technical, and organizational measures intended to help protect information handled through the website.
However, no website, internet transmission, or electronic storage method can be guaranteed to be completely secure.
For sensitive medical matters, please use the secure communication methods provided by the clinic rather than ordinary email or public website forms.
10. Data Retention
We may retain information for as long as reasonably necessary for the purpose for which it was collected, to operate the website, respond to requests, comply with legal obligations, resolve disputes, or protect legitimate business interests.
11. Children’s Privacy
This website is intended for general informational purposes and is not designed to knowingly collect personal information directly from children without appropriate parent or guardian involvement.
Parents or guardians should contact the clinic directly regarding care for minors.
12. Your Privacy Choices
Depending on the circumstances and applicable law, you may be able to request access to, correction of, or deletion of certain personal information collected through the website.
You may also:
- Adjust cookie preferences.
- Unsubscribe from non-essential promotional communications.
- Contact us with questions about website privacy.
13. External Links
This website may contain links to third-party websites. Once you leave the Olive Health & Wellness Clinic website, the privacy practices of the destination website apply.
We encourage visitors to review the privacy policies of external websites before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, technology, or legal requirements.
The updated version will be posted on this page with a revised “Last Updated” date.
Contact Olive Health & Wellness Clinic
If you have questions about this Privacy Policy or how information submitted through this website is handled, you may contact us.
Greenville, TX 75401