FAQ

FAQ

Frequently Asked Questions

What is Direct Primary Care (DPC)?

Direct Primary Care (DPC) is a membership-based healthcare model that eliminates the need for insurance billing. For a monthly fee, you receive comprehensive primary care services, including unlimited access to your primary care provider, preventive care, chronic disease management, and more—without co-pays or hidden fees.

What services are included in the DPC membership?

As a member of Olive Health & Wellness Clinic, you have access to:

  • Unlimited visits (scheduled and same-day appointments)
  • Preventive care (annual wellness visits, sports and daycare physicals, skin exams)
  • Chronic disease management (diabetes, hypertension, asthma, etc.)
  • Mental health support (anxiety, stress, etc.)
  • Telehealth services (virtual consultations)
  • Minor procedures (wound care, incision and drainage, EKGs)
  • Medication management (including access to discounted supplements)
  • Urgent care services (cold, flu, UTI testing, etc.)
What are the benefits of choosing DPC over traditional healthcare?

DPC offers several key benefits:

  • Affordable, predictable pricing: No copays or deductibles—just a simple monthly fee.
  • Personalized care: Access to a dedicated clinician who knows you and your health history.
  • More time with your provider: Extended appointment times for thorough care.
  • Convenience: Same-day visits and telehealth options ensure timely care without the wait.
  • Comprehensive coverage: A wide range of services without extra charges or insurance hassles.
How do I sign up for DPC at Olive Health & Wellness Clinic

To become a member, simply 

  • Step 1: Click on contact us or call us.
  • Step 2: Schedule your appointment.
  • Step 3: Then your journey with us begins.
Are telehealth services included in the DPC membership?

Yes! As part of your DPC membership, you have access to free Telehealth services. Whether you need a routine follow-up, health advice, or need to address a minor issue, you can consult with your provider virtually from the comfort of your home. Telehealth is also available to non DPC members

Can I still use my insurance at Olive Health & Wellness Clinic?

While Olive Health & Wellness Clinic operates under the DPC model, we do not bill insurance for primary care services. Our membership model eliminates the need for traditional insurance, offering you direct, transparent care for a fixed monthly fee. We only accept cash at our clinic.

What types of conditions can Olive Health & Wellness Clinic treat?

We offer comprehensive care for a wide range of conditions, including:

  • Preventive care (wellness exams, screenings)
  • Chronic diseases (diabetes, hypertension, asthma, etc.)
  • Mental health support (anxiety, stress, and mood disorders)
  • Acute conditions (cold, flu, infections)
  • Skin conditions (eczema, acne, rashes)
  • Hormonal imbalances (PCOS, menopause)
  • Sexual health issues (erectile dysfunction, premature ejaculation, etc.)
Do you offer care for children and families?

Absolutely! At Olive Health & Wellness Clinic, we provide care for patients of all ages. Our DPC membership includes services for children, including:

  • Annual wellness exams
  • School and sports physicals
  • Vaccinations
  • Sick visits

We are a family-friendly clinic committed to supporting the health and wellness of your entire family.

What should I do if I need care after hours?

For urgent medical needs outside regular office hours, members can contact us through our Telehealth platform or leave a message. You’ll receive a response as soon as possible, with an on-call provider available for emergencies. We are committed to being there for you whenever you need us, even after hours.

How do I contact Olive Health & Wellness Clinic?

You can reach us via:

  • Phone: +1 (864) 428-7358
  • Email: [email protected]
  • Website: 3819 state hwy 34 s suite D
    Greenville 75402